A
GUIDE FOR SEEKING PSYCHOTHERAPY
OR COUNSELING (Part 1)
OR COUNSELING (Part 1)
If you
decide to seek counseling or therapy, achieving the results or outcome you
desire is important. For this to occur, it is important to be an informed
consumer. Part of being an informed consumer includes gathering information, educating
yourself and having some skepticism about the service or product you are
buying.
First,
it is helpful to know whether the service you are seeking works. Fifty years of research unequivocally
demonstrates that psychotherapy/counseling work! Review and comparison of
hundreds of research studies demonstrate that people who engage in treatment (i.e.,
psychotherapy and counseling) are better off than 80 percent of the people
receiving no treatment for similar problems. So seeking a therapist can be
exactly what you need to assist in making the changes you wish to make.
However,
what works for one person may not work for another. Research has demonstrated
that a good “fit” or “match” between therapist and client is the single most
important factor in achieving a positive outcome in therapy. The question then
becomes, “how do I find a therapist who is a good fit or match for me?”
Finding a Therapist -
Narrowing the possibilities
There
are various ways to identify prospective therapists who might fit your needs.
If the process is new to you, think about how you typically narrow the
possibilities and select other service providers and products. For example,
consider how you select home repair contractors, physicians, and lawyers, how
you decide what car or TV to buy, or how you determine potential colleges/schools
and neighborhoods in which to live.
You
might start by talking with friends, family members, or acquaintances who may
have first hand experience or knowledge of therapists in your area. Your
medical professional is likely to have the names of some therapists to
recommend. Searching online (for example, “psychologist Williamsburg”) or in
the yellow pages for local psychologists, counselors, social workers, and
psychiatrists can provide a large list of potential therapists from which you
can begin to narrow the possibilities. Additionally, some health insurers only
cover certain therapists who are part of their network or panel of providers.
If you have health insurance, call the insurance company to determine if there
is a list of therapists they cover or recommend (a toll free number for your
insurance company is usually on the back of your insurance card).
When
gathering information about potential therapists from these sources, review
information in the yellow page ads, Internet sites, or other sources that give
you an idea about what services a therapist offers, specialty areas, philosophy
of treatment, etc. If you have a specific concern, problem, or preference, look
for therapists who advertise experience or specialization in that area. Make a
list of potential therapists who seem like they may meet your needs.
An
important consideration in selecting a therapist is determining whether the therapist
is licensed. Therapists are licensed in the state where they practice, and clearly
identify their license by profession in online or printed advertising, e.g., Licensed
Clinical Psychologist, Licensed Clinical Social Worker, or Licensed
Professional Counselor. Psychiatrists are also licensed to do therapy by the
state in which they practice, although not all psychiatrists do therapy. A
professional license indicates that a therapist has a required level of
specialized education, training, experience, and awareness of ethical
guidelines identified by that profession and the State Licensing Board.
However, having a professional license does not guarantee therapeutic effectiveness
any more than a driver’s license guarantees that all drivers are equally
skilled. There are sometimes other
therapist designations that vary from state to state, e.g., Certified Substance
Abuse Counselor or Marriage and Family Therapist. Further information about any
licensed therapist is available on your State government websites related to
health professions, e.g., Virginia Department of Health Professions. Some
agencies or therapists also utilize graduate students who conduct psychotherapy
and counseling under direct supervision of a licensed, experienced professional,
and this is also an option to consider.
Different
professions (e.g., Licensed Clinical Psychologist, Licensed Clinical Social
Worker, Licensed Professional Counselor, or Psychiatrist) emphasize different
areas of knowledge and training. For example, clinical psychologists have
training in psychological evaluation and testing as well as counseling and
psychotherapy. This does not mean that all clinical psychologists offer
psychological evaluations as part of their practice – however, they should all be
able to intelligently discuss and answer questions about psychological
evaluations and testing. If you are
looking for a therapist, there are excellent therapists in all of the
professions listed. Again, the key factor to a successful therapy experience is
finding a licensed therapist who is a good match for you, including your needs,
preferences, goals, and experience of what has helped and not helped in the
past.
When
you have a list of therapists who seem like they may offer what you want, the
next step is to call prospective therapists for more information (see Part 2).
A
GUIDE FOR SEEKING PSYCHOTHERAPYOR COUNSELING (Part 2)
Finding
a Therapist - Selecting a therapist
When
you call a prospective therapist, get the basic questions regarding fees,
insurance, location, scheduling, and how soon you can be seen, out of the way
with the receptionist or office manager if there is one. You can also ask to schedule
a five minute phone call with the therapist or counselor to discuss your needs
and interests, and determine whether it is likely to be a good “fit”. An
unwillingness to give you five minutes to ensure a good fit should cause you to
be skeptical about whether that therapist is right for you. Respect the
therapist's time and keep the phone call to five minutes or less.
If you
speak with a therapist on the phone, it is likely that the therapist will ask
you about the problem or concern that prompted you to consider therapy. This is
a legitimate question to help him or her answer your questions, but you do not
need to go into detail on the phone. Remember, the goal of this phone call is
to get an idea about whether this therapist will be a good fit for you. Briefly describe the concern, problem,
or goal you would like to address in therapy.
Don’t worry about trying to diagnose, offer your interpretation of the
problem, or provide a detailed history. Describe what prompted you to consider
therapy at this time and/or what you would like to change.
You
can also ask some of the following questions or others you think relevant.
Do you have
experience working with people who have concerns and goals similar to mine? If
so, have you had success with them?
What therapeutic
approaches do you use?
How many sessions do
you average per client?
Do you monitor
progress and outcomes? Tell me about it.
What do you do if a
particular therapeutic approach is not helping?
When
talking with a prospective therapist listen for answers that reflect an
emphasis on a good therapeutic relationship and the importance of your
participation. Listen for an emphasis on client resources, strengths, and
capabilities; these will be the basis on which solutions and positive changes
will be built. Listen for answers that reflect a therapist’s flexibility in
adapting or changing treatment approaches based on whether you are experiencing
improvement or not. Compare the therapist’s answers with your own views of how
change occurs. If the therapist identifies with a particular therapeutic
approach, philosophy, or orientation, consider whether it is consistent with
your theory of change. If it is different but you still think it has some
merit, try it out. Your input and participation in therapy is essential in
getting the results you want.
Over
the past fifteen years there has been an increased emphasis on what are called
“evidence based treatments”. These are specific therapy approaches for specific
problems or disorders; they are called “evidence –based” because they typically
have at least two research studies supporting their effectiveness for the
treatment of the specific problem or disorder. Consequently, these therapeutic
approaches or treatments have sometimes been recommended as the treatment of
choice for particular problems or disorders. However, just as medications
effective with certain disorders are not effective for everyone with that
disorder, the use of specific evidence based treatments is recognized as just
one factor associated with positive therapy outcomes.
In an
August, 2005 policy statement, the American Psychological Association (APA)
adopted a less rigid perspective which incorporates decades of therapy outcome
research regarding effective therapy practice. This APA statement emphasizes
that therapy services which “have a high probability of achieving the goals of
treatment” involve integration of the best available research [e.g., evidence
based treatments] with the therapist’s clinical expertise and the client’s
characteristics, preferences, and response to treatment. The APA further
indicates that “ongoing monitoring of patient progress and adjustment of treatment
as needed are essential…" (American
Psychological Association Statement: Policy Statement on Evidence-Based
Practice in Psychology - August, 2005). You should be skeptical if you encounter
a therapist who emphasizes one approach to therapy with little flexibility or
willingness to consider other approaches. Research demonstrates that the most
effective therapists adapt their approach to their client, and whether the
client is experiencing and reporting improvement or not. The most effective
therapists do not try to force the client to fit their approach, or persist in
using an approach that is not helping.
If you
decide on a therapist who seems like a good match, schedule an appointment and
give it a try. If you meet with the therapist and feel comfortable with their
style, approach, and genuine interest in you, keep working with them. If you
meet with a therapist and do not feel it is a good match, talk with the
therapist about your concerns and what might be more helpful to you. If the
therapist does not seem receptive to your questions and feedback, consider a
different therapist. Finally, not all problems are most effectively addressed
with a therapist, or by therapy alone. Some problems can be better addressed
through other means, or by services in addition to therapy, e.g., support
groups, case management services, or medication. Therapists who are willing to
consider alternative options or “wraparound” services are more likely to be
effective because they are likely to be more focused on what is right for you.
Finally,
keep in mind that research on therapy outcomes indicate that when therapy is
successful, positive changes begin to occur early in the therapy process, e.g.,
the first 4-5 sessions. This has been found to be true whether the therapy is
short-term or long-term. Everyone is different, but if you are not beginning to
experience significant change by about the 4th or 5th
session, discuss this with your therapist. Ask for his or her ideas about what
is occurring, and whether a different approach or different therapist might be
useful. Remember, you are paying the
therapist to work with you, and your input and participation in the process is
essential.
Randy Walton, Ph.D. is a Licensed Clinical Psychologist with over 25 years of experience. He works full-time at Colonial Behavioral Health as Lead Clinician, and conducts a part-time private practice (www.williamsburgpsychologist.com) in Williamsburg, Virginia. Professional interests include elements of effective psychotherapy and using client feedback to help guide treatment.